Once your child is enrolled in a sports academy through Play A Sport, you may want to keep track of their bookings, enrolments, attendance, payments, and account activity.
Play A Sport provides several useful features that help parents manage their child's sports journey from one place.
In this guide, we'll explain how you can use:
- 📅 My Booking
- 🏫 My Enrolment
- ✅ Attendance History
- 💳 Transactions
- 📱 Manage Devices
- 🎫 Raise a Ticket
1. My Booking – Check Your Child's Bookings
The My Booking section allows you to view your child's booking information in one place.
You can check both ongoing and past bookings associated with your child.
What Can You Check?
Depending on the booking, you can view relevant details such as:
- Child/Participant details
- Academy
- Sport
- Batch
- Booking details
- Booking status
- Other relevant information
Why is My Booking Useful?
Instead of searching through different messages or notifications, you can use My Booking to keep track of your child's current and previous bookings.
2. My Enrolment – Manage Your Child's Enrolments
The My Enrolment section helps you keep track of your child's academy enrolments.
Here, you can check your child's ongoing and past enrolment details.
You can use this section to understand which academy and training program your child is currently enrolled in and review previous enrolments.
Keep Your Child's Sports Journey Organised
Whether your child is currently attending an academy or has previously been enrolled in one, My Enrolment provides a convenient place to access the relevant information.
3. Attendance History – Track Your Child's Attendance
Want to know how regularly your child is attending their sports training?
The Attendance History feature allows you to check your child's attendance records.
You can review the attendance history associated with your child's sports training.
Why Track Attendance?
Regular attendance can help children maintain consistency in their sports training.
With Attendance History, parents can keep track of their child's participation and understand their training attendance over time.
Train regularly. Stay consistent. Keep playing. 🏏⚽🏸
4. Transactions – Check Your Payment History
The Transactions section allows you to view your transaction details in one place.
Parents can use this section to check their payment and transaction history related to their activities on Play A Sport.
What Can You Check?
You can review the available transaction information, such as:
- Transaction details
- Payment amount
- Transaction status
- Payment-related information
- Other available transaction records
This makes it easier to keep track of your payments and maintain a record of your transactions.
Keep Your Payment Records Handy
Whether you want to review a recent payment or check an older transaction, the Transactions section provides a convenient way to access your payment history.
5. Manage Devices – Keep Track of Your Logged-In Devices
Have you logged in to Play A Sport from multiple devices?
The Manage Devices feature allows you to check how many devices are currently logged in to your account.
You can review your active devices and, if necessary, remove a device from your account.
Why is Manage Devices Useful?
This feature gives you greater control over your account.
For example, if you previously logged in from a device that you no longer use, you can check the device list and remove it.
Your account. Your devices. Your control.
6. Raise a Ticket – Get Help from the Support Team
Having an issue or need help with something on Play A Sport?
You can use the Raise a Ticket option to submit your complaint or issue directly to the Play A Sport support team.
How Does It Work?
Step 1: Open the Raise a Ticket option.
Step 2: Enter the details of your issue or complaint.
Step 3: Submit the ticket.
Once submitted, your ticket will be sent directly to the Play A Sport support team.
The support team will review and verify the issue and respond within 72 hours from the time the ticket is raised.
What Issues Can You Raise?
You can use the ticket system for issues or concerns related to your Play A Sport experience, such as:
- Booking-related issues
- Enrolment-related issues
- Payment or transaction concerns
- Account-related problems
- App or website issues
- Other platform-related concerns
When raising a ticket, provide as much relevant information as possible. This can help the support team understand the issue and assist you more efficiently.
Manage Your Complete Sports Journey in One Place
Play A Sport isn't only about finding and enrolling in a sports academy. Once your child starts their sports journey, these features help you manage and keep track of important information from your account.
Your Play A Sport Account at a Glance
📅 My Booking
Check your child's ongoing and past bookings.
🏫 My Enrolment
View your child's ongoing and past enrolments.
✅ Attendance History
Track your child's sports training attendance.
💳 Transactions
Review your transaction and payment details.
📱 Manage Devices
Check logged-in devices and remove devices when needed.
🎫 Raise a Ticket
Report an issue directly to the support team and receive a response within 72 hours.
Your Child's Sports Journey, Made Easier
From finding an academy and enrolling your child to tracking attendance, managing payments, and getting support, Play A Sport brings important features together in one platform.
Search. Discover. Enrol. Track. Play.
Because every child deserves a chance to play. 🏏⚽🏸