FAQs - Play A Sport

Frequently Asked Questions

All Questions

• What is 'Play A Sport'?

• Where is our corporate office located?

• Is registration at 'Play A Sport' free?

• Can I cancel my participation?

• How can I get a discount?

• Can I bring a friend along?

• Who can join?

• Can I search by academy on the app?

• I cannot see any academy near my area. Why?

• How do I book an academy?

• How to reschedule a booking?

• What payment methods are accepted?

• How to edit profile information?

About 'Play A Sport' — Getting You Started

1. What is 'Play A Sport'?

‘Play A Sport’ is a platform that helps users discover and connect with sports academies and institutions offering coaching, structured training, and facilities. This includes coaching staff, programs, facilities, and services that help develop children's and individuals’ athletic skills and overall sports education.

2. Where is our corporate office located?

Our registered office is located at:
AE-694, Sector 1, Salt Lake City, Bidhan Nagar AE Market, North 24 Parganas, Salt Lake, Kolkata – 700064, West Bengal, India.

3. Is registration at 'Play A Sport' free?

A minimum fee of INR 200 is payable by users for using the services on the platform.

Play Hour by 'Play A Sport'

1. Can I cancel my participation?

No refunds are provided for membership fees. Please refer to our Refund & Cancellation Policy on the platform.

2. How can I get a discount?

Any available discount will be announced on the platform or communicated via the email address or phone number provided during registration.

3. Can I bring a friend along?

No. Only users who have purchased the services or individuals registered under that user are allowed to attend the sessions.

4. Who can join?

Any individual can join the platform and, upon payment of the applicable fees, avail the services of listed academies.

Academies & Bookings

1. Can I search by academy on the app?

Yes, absolutely.

2. I cannot see any academy near my area. Why?

We are continuously expanding. If you don’t see any academy nearby, please check again later, or suggest one by emailing us at [email protected].

3. How do I book an academy?

Choose your academy → Select training term or duration → Choose your plan → Complete the payment.

Rescheduling

1. How to reschedule a booking?

Rescheduling is possible. Please refer to our Refund & Cancellation Policy.

Payments

1. What payment methods are accepted?

Credit card, debit card, and UPI.

Account & Settings

1. How to edit profile information?

Go to your Profile → Edit → Update your details.