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‘Play A Sport’ is a platform that helps users discover and connect with sports academies and institutions offering coaching, structured training, and facilities. This includes coaching staff, programs, facilities, and services that help develop children's and individuals’ athletic skills and overall sports education.
Our registered office is located at:
AE-694, Sector 1, Salt Lake City, Bidhan Nagar AE Market, North 24 Parganas, Salt Lake, Kolkata – 700064, West Bengal, India.
A minimum fee of INR 200 is payable by users for using the services on the platform.
No refunds are provided for membership fees. Please refer to our Refund & Cancellation Policy on the platform.
Any available discount will be announced on the platform or communicated via the email address or phone number provided during registration.
No. Only users who have purchased the services or individuals registered under that user are allowed to attend the sessions.
Any individual can join the platform and, upon payment of the applicable fees, avail the services of listed academies.
Discover, Book & List Academies
Yes, absolutely.
We are continuously expanding. If you don’t see any academy nearby, please check again later, or suggest one by emailing us at [email protected].
A dedicated marketplace will be available inside the Play A Sport app. Equipment may also be available directly at academies.
It reflects the average of reviews submitted by users who have availed services from that academy.
After purchasing services, you can rate and review the academy through the Order Review section in your account.
No. We do not offer offline bookings. All purchases must be made online.
Email us the details of your issue with the academy to our grievance officer at [email protected] with all details.
On-demand booking of academies, events, tournaments, etc.
Choose your academy → Select training term/duration → Choose your plan → Complete the payment.
It may take up to 24 hours to reflect. If it still doesn’t appear, email us to our grievance officer at [email protected].
Yes. A unique booking ID will be issued. Please carry valid ID proof as well.
All invoices are available in your account under Bookings. If inaccessible, please write to our grievance officer at [email protected].
No. Bookings cannot be transferred between academies.
Yes, but each person must have a separate account and phone number.
Please refer to our Refund & Cancellation Policy.
We do not offer offline bookings.
Rescheduling academy slots, rescheduling policies, charges, etc.
Rescheduling is possible. Please refer to our Refund & Cancellation Policy.
Please refer to the Refund & Cancellation Policy.
No. Bookings cannot be moved to a different academy.
No, this is not available.
This depends on the academy’s rules. Please write to our grievance officer at [email protected].
Yes, the excess amount will be credited to your Play A Sport wallet.
Change rating an academy & more
No. Ratings are anonymous.
You can rate any academy whose services you’ve purchased.
Yes, you can.
Saved cards, transactions, payment issues
Credit card, debit card, and UPI.
It may take up to 24 hours to update. If the issue persists, please write to our grievance officer at [email protected].
Refund will reflect within 5–7 working days, excluding weekends and public holidays.
It will appear as a debit to SISE.
We don’t store or save any card details on our platform, so there’s nothing you need to remove. Your payment information stays completely secure with the payment provider.
Profile, delete account, privacy policy, terms of service, etc.
Go to your Profile → Edit → Update your details.
Select your profile photo → Choose Edit Photo → Upload a new image.
At the moment, mobile numbers cannot be changed directly from your profile. If you need to update your number, just email us at [email protected] and we’ll help you update it without affecting your stats or account data.
In your profile, select Delete Account. Confirm when prompted.
No. A single user can only stay logged in with one number/account at a time.