Search
'Play A Sport' is a platform that enables its users to discover and connect with various institutions that provide coaching and training with respect to various sports, including providing facilities for structured training, coaching, and resources for the development of children's athletic skills and overall sports education by the institution. This includes, but is not limited to, the coaching staff, programs, facilities, and services offered by the institution.
Our office is located at the registered office at AE-694 Sector 1, Salt Lake City, Bidhan Nagar AE Market, North 24 Parganas, Salt Lake, West Bengal, India, Kolkata-700064.
A minimum fee of INR 200 is payable by users for using the services on the platform.
No refunds will be provided for the membership fees paid by the user for availing the services on the platform. Users are advised to review the Refund & Cancellation Policy available on our platform.
Any available discounts will be announced on the platform and/or communicated to users via the email addresses and phone numbers they have they have shared during their membership registration with Play A Sport.
No. Only users who have purchased the services of the institution are eligible to avail them. Apart from the enrolled user or a person registered by the user, no other individual is allowed to access the services or attend any session.
Any individual can join the platform and, upon payment of the requisite fees, avail the services offered by the institutes.
Discover, Book & List Academies
Yes, you can.
We are continuously expanding our network of partner academies. If there are no academies in your area at the moment, please check back regularly, as we frequently add new locations. You can also contact us '[email protected]' to suggest academies in your area.
There will be a dedicated marketplace inside the Play A Sport app and/or available from the academies directly.
The rating reflects the average of reviews submitted by users of our platform who have availed the services offered by the academy.
Users who have purchased services from a particular institute or academy through our platform have the option to share their reviews and ratings. This can be done through the Order Review section in their account. Feedback can also be submitted along with the rating.
We do not offer offline booking. All the purchases/bookings have to be made online, and any issue pertaining thereto may be addressed to our grievance officer at Play A Sport Customer Care support. Please find the same on our Contact Us page.
Please email the details of your issue with the academy to our grievance officer at [email protected].
On-demand booking of the academy, events, tournaments, etc.
Once you select the academy or institute of your choice, you will be given the option to choose the training term or duration, along with the corresponding costs. You can then select the plan that best suits your needs. After choosing your plan, proceed to checkout and complete the payment for the selected services.
It may take up to 24 hours for the bookings to get reflected in your account. However, if after 24 hours the issue also persists, please write to our grievance officer at [email protected].
Yes, Play A Sport will issue a unique booking ID upon confirmation. Please also carry a valid ID proof to verify your identity at the academy.
The data pertaining to your bookings/invoices will be available in your account booking section. In case you are unable to retrieve the same, please write to our grievance officer at [email protected].
No. The bookings made for one academy can not be interchanged for another academy.
Yes, it is possible, but all the credentials and IDs will be separate. For example, one phone number cannot be associated with more than one account.
Please refer to our refund & cancellation policy at the Refund and Cancellation Page.
We do not offer offline bookings.
Rescheduling academy slots, rescheduling policies, charges, etc.
Yes, rescheduling is possible, but please refer to our Refund and Cancellation Policy for unused bookings and rescheduling.
Please refer to our Refund and Cancellation Policy for unused bookings and rescheduling.
No. Since the payment has been made by you towards the services offered by one academy, the same cannot be changed to another academy.
No. This option is not available.
This depends on the policy of the academy/institution whose services have been purchased by you. Please write to our grievance officer at [email protected].
In that case, the excess amount will be sent to your wallet for Play A Sport.
Change self-rating of skill, rate academy & more
No. The ratings are kept anonymous.
You can give ratings and reviews to the academy or institute whose services you have availed.
Yes, you can.
Saved cards, transaction-related queries
Payments can be made via debit card, credit card, and UPI.
It may take up to 24 hours for the bookings to get reflected in your account. However, if after 24 hours the issue also persists, please write to our grievance officer at [email protected].
It means that the refund will be made to you within 5-7 working days (not counting the weekends or public holidays).
The money debited from your account towards your purchases will be credited to the SISE account.
From your profile section, you can modify the saved card details and delete the ones that are not required.
Profile, delete account, privacy policy, terms of service, etc.
Select your profile on the website/application and choose the edit option, and modify the information as required.
Select your profile on the website/application and choose the edit photo option, and modify the information as required.
Select your profile on the website/application and choose the edit photo option, and modify the information as required.
On your profile, you can select the option to delete your account; upon clicking the same, there will be a pop-up asking you if your decision is final, and upon your confirmation, your account will be deleted.
No. The platform only allows a single user with a single number to log in at a time.